Our Team comprises of a manager, senior carers, care assistants, catering and housekeeping staff plus a maintenance person.
The staff team will work together to support residents with the care and preferences that meet their needs for each day.
All staff are qualified to the levels of competency which include NVQ levels 2,3,4 and the manager holds the relevant managerial qualifications. All staff are on a continual rolling training program to ensure that they are all kept up to date with the laws, legislation and regulations of the essential standards.
We employ dedicated and well trained staff to deliver the care package in the overall control of our registered Home Manager.
We operate a thorough recruitment procedure based on equal opportunities and ensuring the protection of service users. Two written references are obtained before appointing a member of staff, and any gaps in employment records are explored. All members of staff receive induction training within 6 weeks of appointment to their posts, including training on the principles of care, safe working practices, the organisation and worker role, the experiences and particular needs of the service user group, and the influences and particular requirements of the home.
We ensure staffing numbers and skill mix of qualified/unqualified staff are appropriate to the assessed needs of the service users, at all times.
There are senior care workers on duty every day and evening.
Care staff are required to undertake the National Vocational Qualification (level II) in Care when they are employed if not already gained. Many of our staff have gone on to study at level III. External courses are undertaken periodically in subjects such as First Aid, Safe Moving and Handling of Patients, infection control, food hygiene, health & safety, adult protection, fire safety, and Care of the Elderly.
Staff are appropriately trained to deal sensitively with intimate personal care needs. In addition, if there are mobility difficulties, a range of aids and equipment will be sourced and made available to ensure safety and security, and promote dignity.
Our care staff rely on the skilled group of support staff, including cooks, domestics and handy man, to enhance the quality of life of our residents.
Our Registered Manager, Tony Wilson, has worked in elderly care since 2000. He has been Recently appointed as Manager at Tudor House and is a qualified NVQ Assessor, he holds the NVQ Levels 2, 3, 4, the Registered Managers Award, combining with the NVQ Leadership & management in care Services.
Also due to improvements that have been made to our service and in addition to our mandatory training we train all staff to a higher level of support for our residents needs. Staff will now be continually trained with additional training such as diabetes, epilepsy, diet and nutrition, dementia, mental capacity, stroke awareneess, falls prevenetion, person centered approaches and death, dying and bereavement.
Tudor House operate a safe recruitment policy and all staff are appropriately vetted. Tudor House is an equal opportunities employer.